Reconciliation Services
Reconciliation services for family offices
Investment, expense, and ledger reconciliation for single and multi-family offices. Our agents resolve the breaks — you get a clean, auditable close.
The problem is not matching — it is the breaks
Most reconciliation tools auto-match the straightforward items. That part is solved. The real cost sits in the exceptions — the positions that do not match, the trades that settled differently than expected, the fees that do not tie back to the contract.
For family offices managing portfolios across multiple custodians, asset classes, and legal structures, these breaks multiply. Each one requires investigation: pulling statements, checking corporate actions, verifying settlement dates, and documenting the resolution. This is where staff time accumulates and where errors compound.
Our agents handle the exception queue. They investigate breaks, determine root causes, and resolve discrepancies — with a full audit trail on every action. The result is a clean reconciliation delivered on your schedule, not a dashboard you need to work through.
Four reconciliations we run
Each reconciliation type has its own failure modes and resolution workflows. Our agents are configured for the specific patterns of each.
Position reconciliation
Comparing custodian-held securities against your investment book of record. Catching quantity mismatches, missing lots, and corporate-action failures before they compound.
Read the process guideTrade reconciliation
Matching executed trades against broker confirmations and settlement instructions. Ensuring every buy, sell, and transfer is accurately captured across all systems.
Read the process guideCash reconciliation
Reconciling bank balances, margin accounts, and capital calls against internal ledgers. Identifying timing differences, missed dividends, and unrecorded fees.
Read the process guideExpense and fee reconciliation
Verifying management fees, performance fees, custody charges, and operating expenses against invoices and contractual schedules. Catching overbilling before it settles.
Read the process guide"The breaks are the work"
What most tools do
- Auto-match the easy items
- Surface exceptions in a queue
- Wait for a human to investigate each one
- Require manual documentation of resolution
What our agents do
- Investigate each break: pull source data, check corporate actions, verify dates
- Determine root cause and propose resolution
- Document every step in a permanent audit trail
- Deliver a clean reconciliation report — not a queue to work through
Every resolution is documented
Regulators, auditors, and principals all ask the same question: why did this number change? Our agents produce a complete audit trail for every reconciliation item — what was found, what caused it, and how it was resolved.
Each resolution record includes:
Who this is for
Our reconciliation services are designed for organisations managing complex, multi-custodian investment portfolios.
Single-family offices
Managing multi-custodian portfolios across equities, fixed income, alternatives, and real assets.
Multi-family offices
Consolidating reporting across multiple families with different custodians, structures, and reporting requirements.
Fund administrators
Handling NAV reconciliation, investor allocations, and regulatory reporting for family-office-backed vehicles.
Frequently asked questions
What systems do your agents connect to?
Our agents pull data from major custodians (BNY, Northern Trust, State Street, Pershing), prime brokers, fund administrators, and accounting platforms (Geneva, Advent, Investran, QuickBooks). We handle the integration — no IT project required on your side.
How do you handle alternative investments?
Alternatives — private equity, real estate, hedge funds — often lack automated feeds. Our agents process capital call notices, distribution statements, and quarterly valuations from PDFs and emails, reconciling them against your internal records.
What happens when a break is found?
The agent investigates the root cause: timing difference, corporate action, missing trade, or data error. It documents the finding, proposes a resolution, and routes it for review. You see the full audit trail — what was found, why, and how it was resolved.
How is this different from our custodian's reconciliation?
Custodians reconcile their own records. They do not reconcile across your other custodians, your internal books, or your alternative investments. We reconcile everything against everything — giving you a single consolidated view.
What does the engagement look like?
We start with a scoping call to understand your custodians, systems, and pain points. Then we configure agents for your specific reconciliation needs. You receive clean reconciliation reports on your schedule — daily, weekly, or at month-end.
Stop working the exception queue
Let our agents investigate the breaks, document the resolutions, and deliver a clean reconciliation — on your schedule.